Word-of-mouth recommendation is the best way for business growth. No method surpasses the recommendations passed on by customers, partners, and employees. If you strive to generate word-of-mouth recommendations continuously, it is important that you also strive to improve your products, your services and follow-ups more thoughtful, and your business ideas more robust. Your business will continue to improve as you fully commit to deserve of the word-of-mouth recommendations you hope to receive.
Word-of-mouth recommendation is the highest return and most elusive marketing technique because:
Humans naturally love to recommend and take action accordingly. Everyone likes to give reliable advice to others; likewise, most people are eager for opportunities to learn from others’ mistakes. Word-of-mouth recommendation is a way to establish relationships with others and promote social fairness and justice.
When we take action based on others’ recommendations, we not only reduce risks but also increase the chances of success.
No one talks about boring things. - this means that to generate word-of-mouth recommendations, what you do must be interesting and noteworthy.
Almost everyone likes to get recommendations, but few companies have ever built a marketing system that can continuously generate recommendations. When someone recommends, it often surprises most people - even though almost everyone recognizes word-of-mouth endorsement as the most powerful existing marketing model.
Your employees will not actively generate word-of-mouth recommendations. You must provide them with tools and train them on how to get word-of-mouth recommendations from customers. To generate more word-of-mouth recommendations, you need some topics. In summary, word-of-mouth recommendations do not happen for no reason. If you want people to recommend you to friends and family, everything your company does must convey significant value. Only when you produce top-notch products provide excellent customer service and simple and reliable business processes; your management team is smart; your employees respect customers, etc., can you create endless word-of-mouth? Only when you meet the rational and emotional needs of customers, you can generate enough recommenders to have an effect.
Consumers are wary of advertisements that are broadcast to them day after day. They are looking for valuable content can educate and assist them. What they want is useful and valuable opinions, not a lot of worthless nonsense. They desire to establish relationships with others, join communities with common interests, and hope to can exchange opinions with like-minded people.
When you have a fully functional word-of-mouth marketing system in operation, you switch from focusing on finding customers to let customers find you. You create all kinds of recommendations, let recommendations happen naturally and then take responsive actions, instead of making large advertisements to let people know about your products.
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