FloraSpan 支援
FloraSpan（植語蔓生） 由個人開發者 candan 製作。有任何問題、bug 或建議，直接來信：
candanweng@gmail.com
我是一個人開發這個遊戲，所以回信不會很快，但每一封我都會讀。
English version follows the Chinese text. Jump to English →
常見問題
免費可以玩到哪裡？
前 3 局完整對局 —— 三檔難度任選，26 步全程走完，包含終局計分明細。
這不是「試玩到一半被切斷」：免費玩家跑的是和付費玩家完全相同的遊戲，只是次數有上限。3 局用完之後，遊戲會在終局畫面上邀請你解鎖。
完整版解鎖包含什麼？
一次性購買，不是訂閱、不會過期、不會自動續費。解鎖後你得到：
- 無限對局
- 全部成就
圖鑑（80 張植物卡的完整資料）和統計頁不需要購買，免費就能看。
遊戲裡沒有廣告、沒有消耗性道具、沒有體力計時。
我換手機了 / 重灌了，購買怎麼拿回來？
設定 → 還原購買。它會透過你的 Apple 帳戶驗證，只要是同一個 Apple 帳戶就能拿回來，不需要額外收費。
如果還原沒有成功，請確認你登入的是當初購買時的那個 Apple 帳戶。
我的存檔不見了
存檔只存在你的這台裝置本機，我這邊沒有任何備份。它會在以下情況消失：
- 移除 App（iOS 會一併刪掉全部資料）
- 換新裝置（除非你用 iCloud 的整機備份還原）
- 版本更新變動了卡牌數值 —— 這種情況進行中的牌局會被丟棄。這是刻意的：規則變了的局面在數學上已經不是同一局。設定與統計不受影響。
很抱歉，這些情況我沒有辦法幫你復原。
「支持開發者」是什麼？要買嗎？
完全不用買。 那是打賞，純屬自願。
它不解鎖任何東西，也不會給你任何遊戲優勢 —— 買了和沒買，遊戲內容一模一樣。它存在的唯一理由是：有些人玩完之後想多給一點，而我不想為了這些人把正式售價抬高。
打賞是消耗性商品，Apple 不提供還原，所以它只在你打賞的那台裝置上留下紀錄。
我想退款
退款由 Apple 處理，不經過我。請至 reportaproblem.apple.com 申請。
我沒有權限代為退款，也沒有權限撤銷 Apple 的退款決定。
遊戲當掉了 / 怪怪的，怎麼回報？
設定 → 匯出診斷資訊。它會顯示最近 20 筆錯誤訊息，你複製下來寄給我就好。
那份資訊不會自動上傳，也不包含任何個人資料 —— 只有錯誤訊息和時間戳記。要不要寄由你決定。
回報時如果能一併告訴我這些，會幫我省下很多時間：
- 你的 iPhone 型號與 iOS 版本
- 發生在哪個畫面、你當時按了什麼
- 終局畫面右上角的 seed 數字（如果你當時看得到）—— 有了它我可以在我這邊重現同一局
規則看不懂
設定 → 規則速查，隨時可以打開，不會中斷你的牌局。
遊戲裡另有 8 個新手提示，綁在「第一次遇到某件事」的時機出現。看過一次就不再出現；想重看的話：設定 → 重設教學提示。
可以換語言嗎？
可以。設定 → 語言，提供「跟隨系統」、繁體中文、English 三個選項。
植物的學名永遠不翻譯（例如 Vanda falcata），兩種語言下都顯示拉丁學名 —— 那是它在生物學上唯一準確的名字。
無障礙
- 字級：支援到系統的 200%
- 高對比：設定裡可獨立開啟，不跟隨系統深色模式
- 不只用顏色：五種資源與五種技能顏色都另有形狀與文字標記，色覺障礙不影響判讀
- VoiceOver：全畫面支援
- 觸覺：強度可調，也可以完全關掉
- 動畫：三檔速度，最快檔大幅縮短等待
遊戲會收集我的資料嗎？
不會，一筆都沒有。 App 裡沒有任何網路程式碼，沒有分析工具、沒有廣告、沒有崩潰回報 SDK，也不要求任何系統權限。
詳見隱私政策。
有 Android 版 / iPad 版嗎？
目前只有 iPhone 版。遊戲是為直式單手操作設計的，其他版型還沒有規劃。
還是沒解決？
寄信給我，說明你遇到的狀況：
candanweng@gmail.com
Support
FloraSpan is made by candan, an individual developer. For any question, bug, or suggestion, write to:
candanweng@gmail.com
I build this on my own, so replies are not instant — but I read every message.
Frequently asked
How much can I play for free?
The first 3 complete games — any difficulty, all 26 turns, including the full end-game scoring breakdown.
This is not a trial that cuts off halfway. Free players run exactly the same game as paying players; only the number of games is capped. When the 3 are used up, the game offers the unlock on the final scoring screen.
What does the full unlock include?
A one-time purchase — not a subscription. It never expires and never renews. It gives you:
- Unlimited games
- All achievements
The encyclopedia (full data for all 80 plant cards) and the statistics page are free and need no purchase.
The game has no advertising, no consumable items, and no energy timers.
I got a new phone / reinstalled. How do I get my purchase back?
Settings → Restore Purchases. It verifies through your Apple Account, so as long as you are signed in to the same account, you get it back at no extra charge.
If the restore does not work, check that you are signed in to the Apple Account you originally purchased with.
My saved game is gone
The save lives only on that device. I hold no backup. It disappears if:
- You remove the app (iOS deletes all its data with it)
- You switch devices, unless you restore a full iCloud device backup
- An update changes card values — a game in progress is then discarded. This is deliberate: a board under changed rules is mathematically no longer the same game. Settings and statistics are unaffected.
I am sorry — there is no way for me to recover these.
What is "Support the developer"? Do I need to buy it?
No, you do not. It is a tip, entirely optional.
It unlocks nothing and gives no gameplay advantage — the game is identical whether you tip or not. It exists for one reason: some people want to give more after finishing, and I would rather not raise the actual price for everyone else.
Tips are consumable purchases, which Apple does not restore, so the record exists only on the device you tipped from.
I want a refund
Refunds are handled by Apple, not by me. Request one at reportaproblem.apple.com.
I have no ability to issue a refund or to reverse Apple's decision.
The game crashed or behaved oddly. How do I report it?
Settings → Export diagnostics. It shows the 20 most recent error messages; copy them and email them to me.
Nothing is uploaded automatically and the text contains no personal data — only error messages and timestamps. Sending it is your choice.
These details save me a lot of time:
- Your iPhone model and iOS version
- Which screen it happened on and what you had just tapped
- The seed number shown at the top right of the final scoring screen, if you can see it — with that I can reproduce the exact same game on my end
I do not understand the rules
Settings → Rules reference, available at any time without interrupting your game.
There are also 8 beginner tips that appear the first time you encounter something. Each shows once; to see them again: Settings → Reset tutorial tips.
Can I change the language?
Yes. Settings → Language offers Follow system, 繁體中文, and English.
Scientific plant names are never translated (for example Vanda falcata) and appear in Latin in both languages — that is the only biologically accurate name a plant has.
Accessibility
- Text size: supported up to the system's 200%
- High contrast: a separate toggle in Settings; it does not follow system dark mode
- Never colour alone: all five resources and all five ability colours carry a distinct shape and text label, so colour vision does not affect play
- VoiceOver: supported on every screen
- Haptics: adjustable strength, and can be turned off entirely
- Animation: three speeds; the fastest greatly shortens waiting
Does the game collect my data?
No — none at all. The app contains no networking code, no analytics, no advertising, no crash-reporting SDK, and requests no system permissions.
See the Privacy Policy.
Is there an Android or iPad version?
iPhone only for now. The game is designed for one-handed portrait play; other form factors are not planned yet.
Still stuck?
Email me and describe what happened:
candanweng@gmail.com
See also the Terms of Use and the Privacy Policy.
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