Wallbum 支援 / Support
最後更新：2026-10-08 · Last updated: 8 October 2026
中文
聯絡
Wallbum（專輯牆）由一個人開發。有任何問題、錯誤回報或建議，請寄到 candanweng@gmail.com，通常一到兩天內會回覆。
回報問題時，如果能附上這幾項會快很多：使用的裝置與 iOS 版本、發生問題的那張專輯（以及它是串流的還是已下載的），以及當時的畫面截圖。
常見問題
牆上是空的，什麼都沒有。
先確認系統「設定 → 專輯牆 → 媒體與 Apple Music」是開啟的。權限沒問題但牆仍是空的，表示你的 Apple Music 資料庫裡沒有專輯 —— 在 Apple Music 裡聽過不等於加入資料庫，要按過「加入資料庫」那一張專輯才會出現在這裡。
為什麼只看得到 50 張？
免費版的牆上最多鋪 50 張專輯。捲到牆的最底會看到解鎖的說明，一次買斷 Pro 就沒有上限了。播整張、看曲目、雙指縮放、Cover Flow 這些免費版都有；Pro 另外開放設定頁上的選項。
我換了手機／重灌了 App，買過的 Pro 要怎麼拿回來？
捲到牆的最底，按「支持開發者」或解鎖卡片打開購買畫面（右上角的設定 → 購買也可以），再按「恢復購買」。用同一個 Apple ID 登入即可，不需要重新付費，也不需要任何帳號或收據。1.0 版買的「完整資料庫」就是 Pro，同樣這樣拿回來。
按了「恢復購買」卻說沒有可以恢復的購買。
多半是登入的 Apple ID 跟當初購買的那一個不同。到系統「設定 →〔你的名字〕→ 媒體與購買項目」確認一下。家人共享的購買也要用購買者的帳號才恢復得回來。
支持開發者會解鎖功能嗎？
不會。那三個金額純粹是心意，不會改變 App 的任何行為，也不會解除 50 張的上限或打開設定。要那些請購買 Pro。
Pro 是訂閱嗎？
不是。一次買斷，不會自動續訂，也沒有任何後續扣款。
點了專輯卻跳出「需要 Apple Music 訂閱」。
串流 Apple Music 曲庫裡的專輯需要有效的訂閱。已經下載到裝置上的專輯、以及你自己匯入資料庫的檔案不受影響。這個訂閱是向 Apple 買的，不是向我們。
有些專輯沒有封面。
那些專輯在 Apple Music 的資料裡就沒有封面圖，App 會放一格中性的灰色佔位。自行匯入的檔案若沒有嵌入封面，也會是這樣。
點專輯沒有直接播放。
點一下是打開那張專輯的曲目清單，從那裡按「播放整張」，或點任何一首從那一首開始播。想直接播整張就長按封面。
設定頁上的選項都是暗的，按了只會跳出購買畫面。
來源、版面、排序與播放規則是 Pro 的功能，免費版一律使用預設值。解鎖 Pro 之後就能自己調，之前選過的設定也會回來。
怎麼只鋪某一個播放列表裡的專輯？
設定 → 來源 → 播放列表，挑一個（需要 Pro）。牆上會只剩那個播放列表裡的歌所屬的專輯，點下去一樣是整張專輯。播放列表裡的歌要在你的資料庫裡，它的專輯才會出現。
畫面轉成橫向之後變成另一個樣子。
那是 Cover Flow —— 橫向時的另一種瀏覽方式，中央那張放大、兩側後傾。轉回直向就回到牆。兩邊的位置是接著的：牆上捲到哪裡，轉過去就從哪裡開始。
要怎麼調整一排放幾張？
在牆上用兩根手指縮放。2 到 4 欄，會記住，下次打開就是上次的欄數。
動畫太多了。
打開系統「設定 → 輔助使用 → 動作 → 減少動態效果」。光暈的脈動與 Cover Flow 的 3D 旋轉會關掉，換成單純的淡入淡出與平面輪播，功能一項都不會少。
佔了很多儲存空間。
封面快取最多約 200MB，滿了會自己從最久沒用到的開始丟。要立刻清空的話，刪除 App 再重裝即可 —— 已購買的 Pro 不受影響，重新「恢復購買」就好。
隱私
App 不收集任何個人資料，也沒有伺服器。詳見隱私權政策。
English
Contact
Wallbum is made by one person. For any question, bug report or suggestion, write to candanweng@gmail.com — replies usually come within a day or two.
When reporting a problem, these details make it much faster: your device and iOS version, which album it happened with (and whether that album is streamed or downloaded), and a screenshot of what you saw.
Common questions
The wall is empty.
First check that Settings → Wallbum → Media & Apple Music is on. If permission is fine and the wall is still empty, there are no albums in your Apple Music library — having listened to something in Apple Music is not the same as having added it. An album shows up here once you have added it to your library.
Why can I only see 50 albums?
The free version puts up to 50 albums on the wall. Scroll to the bottom of the wall and you will find the explanation and the unlock — one purchase of Pro, no limit afterwards. Playing albums, the track list, pinch to zoom and Cover Flow are all in the free version; Pro also opens up the options in Settings.
I changed phones or reinstalled. How do I get Pro back?
Scroll to the bottom of the wall, open the purchase screen from the unlock card (or from "Wallbum · Support the developer", or Settings → Purchase), and tap "Restore purchases". Sign in with the same Apple ID and it comes back at no cost — no account, no receipt needed. The "Full library" bought in version 1.0 is Pro and comes back the same way.
Restore purchases says there is nothing to restore.
Usually the Apple ID signed in is not the one the purchase was made with. Check under Settings → [your name] → Media & Purchases. A purchase shared through Family Sharing also has to be restored from the buyer's account.
Does supporting the developer unlock anything?
No. Those three amounts are purely voluntary. They change nothing about how the app behaves, do not lift the 50-album limit and do not open up Settings. For those, buy Pro.
Is Pro a subscription?
No. It is a one-time purchase. Nothing renews and nothing is charged again.
I tapped an album and it says an Apple Music subscription is needed.
Streaming an album from the Apple Music catalogue requires an active subscription. Albums already downloaded to the device, and files you added to your library yourself, are unaffected. That subscription is bought from Apple, not from us.
Some albums have no artwork.
Those albums have no cover image in Apple Music's own data, so the app shows a neutral grey placeholder. Files you imported yourself will look the same if no cover is embedded in them.
Tapping an album does not play it.
A tap opens that album's track list. From there, tap "Play album", or any track to start from it. To play the whole album straight away, press and hold the cover.
The options in Settings are dimmed and only open the purchase screen.
The source, layout, order and playback rules are Pro features; the free version keeps them at their defaults. Unlock Pro and they are yours to change — anything you chose before comes back.
How do I put only one playlist's albums on the wall?
Settings → Source → Playlist, and pick one (Pro). The wall then shows only the albums that the playlist's songs come from, and tapping one still plays the whole album. A song's album appears only if the song is in your library.
The screen turns into something else in landscape.
That is Cover Flow — the landscape way of browsing, with the centre album enlarged and the ones beside it angled back. Turn the phone upright and the wall returns. The two are linked: wherever you had scrolled to on the wall is where Cover Flow starts.
How do I change how many covers fit across?
Pinch on the wall with two fingers. Two to four columns, remembered between launches.
Too much animation.
Turn on Settings → Accessibility → Motion → Reduce Motion. The pulsing glow and Cover Flow's 3D rotation are replaced by plain cross-fades and a flat carousel; no feature is lost.
It is using a lot of storage.
The artwork cache holds about 200MB at most and discards the least recently used files once it is full. To clear it immediately, delete and reinstall the app — your Pro purchase is unaffected; just tap "Restore purchases" again.
Privacy
The app collects no personal data and has no server. See the privacy policy for details.
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