Whimsy Weather — Support
Last updated: 7 September 2026
Contact: candanweng@gmail.com — replies usually within two working days.
See also: Privacy Policy · Terms of Use
Frequently asked
What is this app?
A weather app that draws the weather instead of tabulating it. The top half is a cartoon landscape with a real sky over it: the Sun and Moon are where they actually are for your latitude and the time of day, the Moon shows its real phase, and the rain, snow, cloud and wind in the picture are the ones in the forecast. The bottom half is the ordinary numbers — feels-like, humidity, wind, pressure, visibility, UV, sunrise and sunset, moonrise and moonset.
Where does the weather come from?
Apple’s WeatherKit, the same forecast behind Apple’s own Weather app. Official warnings come from the national service that covers you — the US National Weather Service, or MeteoAlarm for Europe. Searching for a place, and naming the place you are in, go through Apple’s MapKit and Core Location. The credits are listed in Settings › About, where they are a licence condition rather than a courtesy.
It says the weather service is not authorised
That is WeatherKit refusing the app rather than a network problem. It normally means the build is not signed with a WeatherKit-enabled profile. If you are seeing it in a copy from the App Store, please write to us — that is a bug at our end and not something you can fix.
Why does it want my location?
To show the weather where you are. It asks only for “while using the app”, never for background location, and you can say no: pick a city in Settings › Saved places instead and the app works normally. See the Privacy Policy for what the coordinate is used for.
What is the difference between an “advisory” and an “official warning”?
An official warning was issued by a national weather service, and the card says which one. An advisory is this app’s own reading of the forecast — heavy rain, strong wind, extreme heat and so on, worked out from the numbers — and the card says so in as many words. Advisories exist because most of the world has no public warning feed the app can read, and no forecast should go unremarked just because of that. Never treat one as an official warning; when the two disagree, your national service is right.
It says no official feed covers this place
Only some regions publish a warning feed the app can read: the United States through the National Weather Service, and Europe through MeteoAlarm. Everywhere else — Taiwan and Japan included — you get derived advisories only, and the settings screen tells you which case you are in. That is the app working as intended, not a failure.
Notifications never arrive
Three things to check, in this order:
- Settings › Advisories › Notify me is on inside the app. This is the switch that asks iOS for permission.
- iOS Settings › Notifications › Whimsy Weather allows them. If the app was denied once, only iOS Settings can undo it.
- Advisories can only be raised while the app is running — iOS does not keep it alive in the background. This version has no push server, so a storm that arrives overnight is something you will see the next time you open the app, not something that wakes the phone. That is a limitation of this release, not a setting you have missed.
Can it warn me while the app is closed?
Not in this version. Doing that needs a server watching the forecast on your behalf and pushing through Apple, and there isn’t one yet — so rather than ship a switch that could never work, we left it out. Nothing you have paid for includes it: Pro is the four features listed below, and server-sent warnings are not among them. It is the next thing on the list.
Can I look at a later hour?
Yes — drag the timeline under the scene, and the whole sky moves with it: the Sun and Moon slide along their arcs, the light changes, and the weather in the picture becomes the forecast weather for that hour. Tapping an hour in the hourly strip or a day in the five-day strip does the same thing. The timeline is part of Pro.
Can I choose the landscape?
Settings › Scene. Automatic picks one that suits where you are and is what almost everyone sees; choosing by hand — coast, city, mountains, desert, lake, tropics and the rest — is part of Pro, and it stays picked.
How many places can I keep?
The free version keeps one saved place, plus wherever your device says you are. Pro removes the limit. Press and hold a place to reorder the list.
Units and language
Settings › Units switches the temperature, wind, pressure and distance independently, or follows your region. Settings › Language offers English, 繁體中文, 简体中文 and 日本語, or follows the system.
I bought Pro but a new phone shows the free version
Settings › Whimsy Weather Pro › Restore purchases, signed in with the same Apple Account that made the purchase. Your saved places are not part of a purchase and do not come back with it.
What does a tip do?
Nothing, deliberately. Tips are a thank-you and unlock no features — Pro already covers those. You get a badge in the About screen and our genuine thanks.
Whimsy Weather Pro
Pro unlocks four things: as many saved places as you like, the home-screen widget and Live Activity, choosing the landscape yourself, and scrubbing the timeline into the forecast. Automatic scenes, the whole current-conditions panel, the hourly and five-day forecasts, official warnings, derived advisories and their notifications are all free.
| Purchase | Length | Price |
|---|---|---|
| Whimsy Weather Pro (Monthly) | 1 month, auto-renewing | US$2 per month |
| Whimsy Weather Pro (Yearly) | 1 year, auto-renewing | US$18 per year |
| Whimsy Weather Pro (Lifetime) | One-off, permanent | US$60 |
There is no free trial: the first period is charged when you confirm the purchase. Prices are shown in your own currency inside the app and may differ by region; the amount on the App Store confirmation screen is the one that is charged.
Payment is charged to your Apple Account at confirmation of purchase. Subscriptions renew automatically for the same period unless auto-renew is turned off at least 24 hours before the end of the current period; your account is charged for renewal within 24 hours before the period ends. The one-off purchase never expires and never renews.
Use of the app is governed by our Terms of Use (EULA).
How do I manage or cancel a subscription?
Settings › Apple Account › Subscriptions on your device, where you can turn off auto-renew at any time; the app links straight there from its Pro screen. Subscriptions are managed by Apple, so we cannot cancel or refund one on your behalf. Refund requests go through https://reportaproblem.apple.com.
Reporting a bug
Please include:
- what you expected to see, and what the app showed instead
- the place, and the time of day on the timeline, if the picture is what is wrong
- whether the advisory was an official warning or a derived one
- your iOS version and device
- the app version, from Settings › About
A screenshot is worth all of the above put together.
